FAQ's

Have questions? We have answers!
Should you still require additional information please feel free to contact us on the contact form page and someone will get back to you within 24 hours!

1:ORDERS

Have trouble ordering? 

Have questions regarding your order?

Contact us!

lale@windycitybebe.com

2:SHIPPING

All orders are packaged and shipped from Chicago, Illinois U.S.A.  via USPS First class or Priority Mail.

 

The cost of shipping includes packaging and postage.

 

Should you require a signature or would like the items shipped via another service please feel free to contact.

 

 

3:GIFT SHIPPING

All of our items come expertly wrapped!

 

However if you would like your item sent as a gift and gift wrapped it is absolutely FREE! 

Place your order and add that you would like it gift wrapped in the comments or via email referencing your order.

 

 

4:RETURNS

Returns are accepted 14 days from date received. 

You can NOW return in store! 

1423 W. Belmont

Chicago, Illinois 60657

 

Buyer is responsible for shipping charges

 

Refund will be issued within 24 hours or return of goods.